To report Closed Captioning problems, issues or concerns, please contact our Captioning Hotline by e-mail, fax or phone:
E-mail: captioning.hotline@wncn.com
Fax: 804-819-1584
Phone: 888-812-9801
Please include station or market information.
We will make every effort to investigate your inquiry within 1 business day.
To submit written issues, complaints or concerns, please contact the following:
Carey Adams
Digital Content Support Director
WNCN-TV
1205 Front Street
Raleigh, NC 27609
Phone: 919-835-6371
Fax: 804-819-1584
E-Mail: captioning.complaint@wncn.com
Before submitting a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your issue immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
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